Complaint & Compliment Procedure

A Message from the Chief:

The Snyder Police Department is a unique and dedicated law enforcement agency. The core values of Honor and Integrity define our character and guide our interactions. Every citizen we deal with deserves to be treated equally and fairly. Therefore, we welcome both criticism and praise and take it seriously. Our officer work hard each day on behalf of the citizens in our community by enforcing our state and local laws. Our goal is to effectively provide a safe community for people to live, work, and visit with the highest level of professionalism and ethical standards.

The Texas Government Code (see Section 614.022 below) requires our agency to accept signed, notarizes statements (originals) only. All signed complaints are reviewed at the executive level. If you wish to be contacted and/or notified regarding the status of your complaint, you may contact 325-573-0261.

We value your input. Thank you for taking the time to help us serve you better.

- Brian Haggard          

   Chief of Police                   

Compliment Procedure

Have you had an encounter with a Snyder Police Department officer or employee who showed extrodinary professionalism, compassion, bravery, or another form of excellence?

We would love to hear about it! 

This form is an opportunity to recognize and give commendation's to officers and employees with the Snyder Police Department who have gone above and beyond their duties to serve our community and visitors to our city.

The Snyder Police Department thanks you for your interest and for taking your time to show your appreciation for our SPD officers and employees.

Please click the link below, to let us know how our employees and officers are making a difference!

Citizen's Commendation Form

If you would like mail in a handwritten commendation letter as well, you can write to us at:

City of Snyder Police Department

Attn: Commendation Review

400 37th Street

Snyder, TX 79549

Complaint Procedure




SEC. 614.021. APPLICABILITY OF SUBCHAPTER (a) Except as proved by Subsection (b), this subchapter applies only to complaint against: (1) a law enforcement officer of the State of Texas, including an officer of the Department of Public Safety or of the Texas Alcoholic Beverage Commission; (3) a peace office under Article 2.12, Code of Criminal Procedure, or other law enformcent officer who is appointed or employed by a political subdivision of the state; . . .

Sec. 614.022. COMPLAINT TO BE IN WRITING AND SIGNED BY COMPLAINTANT. To be considered by the head of a state agency or by the head of a fire department or local law enforcement agency, the complaint must be: (1) in writing; and (2) signed by the person making the complaint.

Note: By department policy, complaints must be notarized.

IMPORTANT - Please read the following statement:

Texas Penal Code Title 8, Sec. 37.02. PERJURY.

(a) A person commits an offense if, with intent to deceive and with knowledge of the statement’s meaning:

(1) he (she) makes a false statement under oath or swears to the truth of a false statement previously made and the statement is required or authorized by law to be made under oath; . . .

(b) An offense under this section is a Class A misdemeanor.

To File an Online Complaint, click the link below:

Online Citizen Complaint Form

*Remember, if you wish to file an official complaint, you will be contacted to provide a signed complaint*

To obtain a form to file a official written complaint,

Please print off the PDF file below and complete:

Written Citizen Complaint Form

or go in person, to the:

Snyder Police Department

400 37th Street

Snyder, Texas 79549

Administration Hours:

Monday - Friday

8:00 am - 5:00 pm